There are two ways of transferring calls from the UAD/telephone

Blind Transfer

• By hitting the 'Blind Xfer' from phone (such as Cisco 79xx) or similar
• By using '# + $EXTENSION' number while talking

Attendant Transfer

• By telephone (such as Cisco79xx): While talking, press 'Transfer', dial the extension number and press the 'Dial' button. After the other party agrees, press 'Transfer' again and the call will be transferred. The person that waits during the confirmation process listens to the Music on Hold sound files
• By using option '*2' (which can be customized). Once you agree that the transferee will accept the call, you finish the transfer process by hanging up the call. If the transferee will not accept the call, the transferee will hangup the device or you press '*0' ( can be customized as well)