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PBXware warning system monitors all system peers (extensions and trunks).
If any of them becomes unavailable, notification is sent to preset email addresses.
SETUP:
- Navigate to 'Monitor: Monitor settings'
- Select peers that will be monitorred (SIP/IAX peers, trunks)
- Customize email address from which email will appear to be sent by providing an email address at 'Send emails from' field (e.g. admin@pbxware.com)
- To prevent spamming your inbox, set time interval at 'Message re-send delay [min]' to 15 mins for example. This means that notification email will be sent every 15 mins untill peer/trunk becomes available again
- Under 'e-mail address' provide as many destinations are needed that will receive notification emails
NOTE:
When monitorring trunks, a trunk setting has to be altered:
- Navigate to 'Trunks'
- Edit trunk that is to be monitorred
- Click on 'Advanced options'
- Under 'Test number' provide a number that is to be dialled over this trunk (If this number is unreachable, warning system will be triggered)
BEHAVIOUR:
If monitorring trunk for example, PBXware will try to dial a preset destination over a trunk. If that destination is unavailable it will trigger the warning system and notification email will be sent out.
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