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Troubleshooting
How Do I Forward Calls Received from


Description:
Voip Providers send the 's' extension instead of the real one (e.g.55510205). But the system can transfer this extension to a real number like this.


Resolution:
Login to the system shell as a root user

Edit 'trunks-in.conf' file

nano /home/srevers/pbxware/pw/etc/asterisk/trunks-in.conf

Find and copy your trunk settings, for example:

[032445231]
exten => _X.,1,DeadAgi(agi://127.0.0.1)
exten => s,1,DeadAgi(agi://127.0.0.1)

Press 'CTRL + X' to exit the editor

Edit 'extensions.conf' file

nano /home/servers/pbxware/pw/etc/asterisk/extensions.conf

Search for '' line and paste copied content right above, so it looks like this

[032445231]
exten => _X.,1,DeadAgi(agi://127.0.0.1)
exten => s,1,DeadAgi(agi://127.0.0.1)

#include trunks-in.conf

Press 'CTRL + O', 'Enter' to save the file

Press 'CTRL + X' to exit the editor

Restart the system

/home/servers/pbxware/sh/stop
/home/servers/pbxware/sh/start

Login to the administration interface

Add DID


 
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