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Licensing Errors

 

  • License expired[0]
This error means that you need to set the correct date on your server using the 'date' command:
  • Login to the system shell as the root user
  • Execute 'date MMDDhhmmYYYY' (Be sure to set the current date e.g. 'date 032108302007')
  • License expired[1]
When this error occurs, please contact the Bicom Systems account manager or technical support and provide your license key


  • Could not contact Licensing application:
This is a networking problem, it could be anything from a DNS resolve issues (bicomsystems.com) to outbound port 80 blocked to no network connectivity.


  • ERR: System error
Contact Bicom Systems Technical Support

 

  • ERR: Invalid license number
It means l= argument is missing


  • ERR: Invalid MAC address
It means no MAC= argument

 

  • ERR: Invalid license number
The license number is not in the database OR it is in the database, but it is NOT in status (Active, Enabled). If the status is Active and the MAC address is different than the one in the Database, then you will also see this error.

 

  • ERR: License entered is already activated
You should never see this error, but it is in the code.

 

  • ERR: Invalid licence status
You should never see this error, but it is in the code.

 

  • ERR: Invalid MAC address
This means that the MAC address is not properly formatted. It has to be in XX:XX:XX:XX:XX:XX format.


  • ERR: Invalid hostname
Hostname= argument is not supplied. Used to connect to the PBXware daemon.

 

  • ERR: Invalid domain
domain= argument is not supplied.


  • ERR: Could not verify remote IP address
This error will affect the Vserver type of licenses ONLY. It means we cannot identify the remote IP address.This means somebody is hacking us.

 

  • ERR: This license is already licensed to 'IPADDR', please try again
This means that somebody is trying to license vserver on a different IP address from what it is in the license. (Check the previous message)

 

  • Unexpected error ocurred, please try again
This means that the downloaded license is improper or something is wrong on our side. The format is broken. Contact Bicom Systems if this happens.


 

 


 
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