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Troubleshooting
Allowed Extension Destinations

If you dial a number and hear the message 'You are not authorized to call dialed destination' it means that dialed destination is not allowed for your xxtension. In order to change allowed destinations:

  • Login to the system administration
  • Navigate to 'Extensions'
  • Click on 'Edit' next to the extension
  • Click on 'Destinations'
  • Click on 'Set Destinations Manually'
  • Navigate through 'Remote Destinations', 'Local Destinations' and 'Other Networks' and set allowed destinations for that extensions
  • Click on 'Save'

 
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